Notice: We are aware of a nationwide cyber security incident impacting Change HealthCare. This does not impact your coverage but may cause delays in claims processing. Change Healthcare, which is owned by UnitedHealth Group, reported on April 23, 2024, that patient/member data may have been compromised, however, the extent of the data breach is not yet known. UnitedHealth has set up a website and toll-free number for members to call for more information. Please visit changecybersupport.com or call 1-866-262-5342 for more information and details on resources available. We continue to closely monitor the situation and will communicate updates as they become available. Our PHP portals are not impacted by this incident.
Local.Personal.Flexible Banner

Manage Your Account - Agents

Agent Typing on Laptop

MyPHP Agent Portal

MyPHP Agent Portal is the gateway for you to access information about accounts that you manage.

  • View benefits and eligibility
  • Enroll, terminate, and update member information
  • Change the class code of a member
  • Change the address or Primary Care Physician* of a member
  • Send correspondence to the Health Plan via email
  • Order ID cards and print temporary ID cards*

Visit the MyPHP Agent Portal


MyPHP Member Portal

MyPHP offers instant access to claim information, a provider directory, out-of-pocket expenses, and more. It’s easy to use, easy to locate the information you need, and most importantly, available whenever you need to access information about your PHP coverage.

  • View detailed member information
  • View coverage
  • View policies
  • Order ID cards and print a temporary card
  • Find providers in your area by specialty or location.
  • Create and print a personalized provider directory.

Visit the MyPHP Member Portal


Forms

Fillable forms can help to manage account information and streamline various submission processes. These are available to download below. Certain forms containing plan/rate information are subject to annual change. If you do not see the document you need below, please contact the Physicians Health Plan Sales Department at sales@phpmm.org

Agent Bonus and Commission Brochure

Consent Form Agent Instructions LifeBalance Holiday Guide Michigan Care LifeBalance Holiday Guide HMO

Site view: at a glance