Notice: We are aware of a nationwide cyber security incident impacting Change HealthCare. This does not impact your coverage but may cause delays in claims processing. Change Healthcare, which is owned by UnitedHealth Group, reported on April 23, 2024, that patient/member data may have been compromised, however, the extent of the data breach is not yet known. UnitedHealth has set up a website and toll-free number for members to call for more information. Please visit changecybersupport.com or call 1-866-262-5342 for more information and details on resources available. We continue to closely monitor the situation and will communicate updates as they become available. Our PHP portals are not impacted by this incident.

Join the Network

Physicians Health Network and PHP Insurance Company Networks may be closed to some specialties. Prior to sending PHP a request to participate, please note that occasionally due to network size and utilization, Physicians Health Plan and PHP Insurance Company may close network participation to new providers. Currently the network is closed for the following specialties*:

Ambulatory Surgical Centers - Closed in all Counties
Behavioral Health - Closed in all Counties (Excluding MD/DO and BCBA Specialties)
Chiropractic - Closed in Ingham and Eaton Counties
DME - Closed in all Counties
Home Health Care - Closed in all Counties
Hospice Services - Closed in all Counties
Lab - Closed in all Counties
Physical / Occupational Therapy - Closed in Ingham and Eaton Counties

*Exceptions may be made for the Michigan Care Network

To Join the Network

All provider applications are reviewed in accordance with applicable Michigan laws regarding HMO Provider panels. Once an application is received, it will be reviewed and you will either be mailed a participation agreement for your signature (for solo practices), or if PHP has a sufficient number of Providers in your specialty area, you will be sent a letter declining your participation request. 

PHP requires individual applicants to complete the New Provider Request Form and the Council for Affordable Quality Healthcare (CAQH) credentialing application. Facility applicants should complete the HAAP Ancillary Provider Application in the Forms section of this website. 

The following documentation and information is collected:

  • New Provider Request Form
  • Participation Agreement
  • CAQH application ID
  • Signed attestation
  • Identification and documentation explaining gaps in work history (if more than three months)
  • Signed release of information
  • Signed W-9
  • Collaborative Agreement between applicant and physician (if applicable)
  • Documentation of medical education and training
  • Copy of DEA and controlled substance license (if applicable)
  • Copy of license
  • Copy of malpractice insurance, including effective and expiration dates, dollar amount and name of the insurance company
  • Identification of participating hospitals in which provider has clinical staff privileges and primary admitting facility
  • Explanation of any malpractice issues

Many steps are required in the application review, and we value your cooperation during this process. We are obligated to maintain a consistent procedure with each applicant, and our policy does not allow us to authorize services prior to approval by the Credentialing and Peer Review Committee. This is to ensure the quality of the services we provide, as well as to fulfill our responsibility to our Members.

Please note that applicants have the right to:

  • Review information submitted to support their credentialing application
  • Correct erroneous information
  • Receive the status of their credentialing or recredentialing application upon request

PHP Credentialing Plan

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