Meet Your Case Management Team


 Jennifer Arrell, RN Megan Erickson, BSN, RN Bobby Lipps, LMSW

 Maggie Meister, CCM Carrie Mowid, MSN, RN

At PHP, we work hard to help you get the coverage, care, and personal support you deserve, without all the hassle.

That means ensuring you have access to the care prescribed by your Physician, hospital care team, and healthcare providers to achieve your healthcare goals.

The PHP Case Management program steps in to help following an inpatient hospital stay, at the request of your Physician, or for those members with complicated health situations.


What can you expect?

A PHP Case Manager will call you to discuss your healthcare needs. Together with you, your family, and your doctors, we will formulate a plan to meet your healthcare goals and we will follow up to ensure they are met. We advocate on your behalf to find resources and connect you with the services you need, including:

»» Medications

»» Home Health Care

»» Rehabilitation Services

»» Finding a Primary Care Physician

»» Referrals when seeking care from an Out-of-Network Specialist

»» Education on your condition

»» Community resources

»» Transplant support

»» Behavioral Health

»» Substance Use Disorders (SUD)

Who can benefit?

You may benefit from PHP Case Management if you:

»» See several healthcare providers for your condition

»» Take multiple medications

»» Have questions about your condition or treatment plan

»» Have questions about how to access providers or resources to help meet your

healthcare goals


Contact us:

517.364.8466 or 1.866.203.0618

PHP Case Management services are provided to you as part of your coverage with PHP. There are no additional costs for using this service.